Zoho CRM enables businesses to capture and manage leads, track sales pipelines, automate follow-ups, and create custom workflows that match their sales process. It also provides advanced reporting, real-time analytics, email integration, and omnichannel communication tools, including phone, chat, and social media to help teams engage prospects and close deals more efficiently.

Zoho Bookings is an online scheduling tool that lets businesses automate appointment booking, manage staff availability, and sync calendars in real time. It supports customizable booking pages, automated email and SMS reminders, online payments, and integrations with apps like Zoho CRM, Zoom, and Google Calendar, making it ideal for client-facing teams and service providers.

Zoho SalesIQ is a customer engagement and live chat platform that helps businesses connect with website visitors in real time, track visitor behavior, and automate lead qualification. It includes AI-powered chatbots, live chat, visitor insights, and integration with Zoho CRM and other tools enabling personalized support, proactive engagement, and smarter lead conversion.

Zoho Campaigns is an email marketing automation platform that enables businesses to create, send, and track targeted email campaigns with ease. It offers customizable templates, list segmentation, autoresponders, A/B testing, and detailed performance analytics plus seamless integration with Zoho CRM to align marketing efforts with your sales pipeline.

Zoho Forms is a versatile online form builder that allows businesses to create custom forms for lead capture, surveys, registrations, and more without any coding. It includes features like conditional logic, approval workflows, file uploads, and real-time notifications, along with integrations with Zoho apps (like CRM and Campaigns) and third-party tools for seamless data collection and automation.

Zoho Desk is a cloud-based help desk software that helps businesses manage customer support tickets, automate workflows, and deliver multichannel support through email, phone, chat, and social media. It features a self-service knowledge base, AI-powered response suggestions, SLA tracking, and detailed analytics empowering support teams to resolve issues faster and improve customer satisfaction.

Zoho Books is a cloud-based accounting software that helps businesses manage finances, automate invoicing, track expenses, and stay tax compliant. It includes features like bank reconciliation, inventory management, time tracking, client portals, and financial reporting while integrating seamlessly with Zoho CRM, Zoho Inventory, and payment gateways for a complete financial workflow.

Zoho People is an HR management system that streamlines employee data management, time tracking, leave requests, performance reviews, and onboarding processes. It offers customizable workflows, self-service portals, attendance automation (with geolocation and biometric integration), and real-time analytics to help HR teams improve efficiency and employee experience.

Zoho Projects is a cloud-based project management tool that helps teams plan, track, and collaborate on tasks with features like Gantt charts, task dependencies, milestones, and time tracking. It supports document sharing, team chat, issue tracking, and integrates with Zoho apps (like CRM and Books) as well as third-party tools, enabling streamlined project execution from start to finish.

Zoho Sprints is an agile project management tool designed for scrum teams to plan, track, and deliver work in iterative sprints. It offers backlog management, sprint planning, time tracking, velocity charts, and real-time collaboration tools enabling teams to adapt quickly, stay aligned, and deliver high-quality software on schedule.

Zoho Commerce is an all-in-one eCommerce platform that allows businesses to build, manage, and grow online stores with no coding required. It includes tools for product management, secure payments, inventory tracking, SEO optimization, and integrated marketing along with seamless connections to Zoho CRM, Books, and Campaigns for a fully unified business workflow.